You received your first sensors. Now what?
Thank you for choosing Ubiqisense. We hope you will enjoy the valuable insights our solution provides. To get up and running as quickly as possible, please follow the guides listed below.
If you have any questions or need further help with your sensors, please write to us at support@ubiqisense.com
Now let’s get started!
1. Prepare installation
In order to understand how and where to place your sensors, there are some things to keep in mind. The planning guide will help you with these.
2. Configure network
You may want to check that your network is configured to support IoT devices. The relevant details for this are available in the Network Guide.
3. Activate account
When you are ready to get your first sensor online and start counting, first, activate your account using the link in the welcome email you received. Then just follow the Analytics Setup guide or watch the video tutorials
All documents are also available in the Installations section of the resources menu on our website. Package contents, mounting instructions, and sensor specifications are available in the UC2 Sensor Manual.
Frequently asked questions
Solution
Can we move the sensors and use them in another place?
Yes
How precise are the sensors?
The occupancy counting accuracy is higher than 95%. Footfall counting >85%
How big of an area can 1 sensor monitor?
It depends on the use case. For occupancy with coordinates, one sensor covers app 35 sqm. With our latest detector we can cover up to 150 sqm of occupancy counting without coordinates and heatmaps
Can the same sensor be used for both occupancy and footfall?
Yes, this is possible. Just note that when converting an occupancy sensor to a footfall sensor, or vice versa, it need to be reset, before it can be provisioned to another feature
What is the latency of your realtime data?
5-10 seconds
Data and privacy
Where is your amazon aws cloud hosted?
It depends where you are located. We always put our cloud gateway as close as possible to the customer site, so we have AWS instances running across the globe
What does anonymously mean ?
It means that our sensors were designed with privacy as a core element. All images are being processed locally on the sensor and then discarded, and only metadata (number of people, location, time etc.) is sent to the gateway and is then visible on the dashboard
Getting started
Can we do a Proof Of Concept before a larger roll out?
Of course
Can we use our own local supplier to install and deploy the solution?
Yes
Pricing
Is api access included in the price?
Yes
Can we reuse our booking system and integrate your data into it?
Yes, we can integrate live data into your booking system through our API’s of the booking system or by fetching from our APIs.
